![]() Please reach out to support so we can get more information from you before we are able to resolve this issue. Get Rexing M2 1080P Front and Rear Mirror Dash Cam With Smart BSD ADAS GPS - Black delivered to you in as fast as 1 hour via Instacart or choose curbside or. Press the MENU button twice, and use the MIC button to scroll down to Format. Theres always a high chance of your battery draining heavily when you have the hardwire connected to the always hot fuse. Please use the dash cam to format the memory card. I’m encountering an error message when I use a new memory card with my dash cam. If you have an important file that appears to be corrupted and can’t be played back, please send an email with your file to and we will do our best to try and recover your footage. Most likely there was an error writing the header information to the file, which can be caused by a sudden battery failure. Why can’t I play back one of my last recordings? Please visit our firmware section to learn how to update your firmware. To fix this issue, please turns off the parking mode function and try again. There may be an issue with your firmware. Customers who are not using a smart hardwire kit but have the parking monitor turned on may experience a continuous reboot of their device. On my unit, the screen is black but the OK button is blue and I can’t seem to get it to power on. In this case, please try a different SDHC/SDXC class 10 memory card. If Loop Recording is on and you still encounter problems, there may be an issue with your memory card. Why does my dash cam stop recording after a few minutes?įirst, please make sure Loop Recording is on. If you aren’t able to insert the card with your fingers, try using a coin to push the memory card until the card locks into place. Why am I having trouble inserting the memory card? The internal battery is only meant for emergency situations. You need to use the included 12V car power cable or a compatible hardwire kit to provide power. Our dash cams are designed to be connected to a power source while recording. ![]() ![]() Why does my dash cam turn off a few seconds after I disconnect from a power source?
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